PrintNonStop™ is based on our own software solution that remotely monitors ANY printing/ copying device of a Customer live. This makes it possible for our Customer Support personnel to provide consumables, office paper, device maintenance automatically.
Customers' printing/copying device sends it’s alerts, consumables levels, number of pages printed to the PrintNonStop™ data cloud.
PrintNonStop™ cloud analyses information and sends tasks to PrintNonStop™ service personnel what device must be serviced.
PrintNonStop™ service personnel delivers cartridges, office paper or repairs the device.
Printing cost in our organization is pretty significant. Just in Poland we have 500 branches and 550 printing devices. We print 12 million high coverage pages each month. We were sure we use really low cost cartridges. But after PrintNonStop™ made an audit and proposed to decrease our printing costs even further we made a deal. Now we have lower printing costs and also really brilliant quality. Our employees can focus on how to make better service for our clients instead of taking care of printing devices.
The printing device service solution we are using now is in a league of their own. PrintNonStop™ is servicing 500 our printing devices and we forget even that we have printing devices. We do not have to take care of consumables, device errors, installations and etc. We remember our printing device fleet only when we need to print.
PrintNonStop™ began providing optimized printing device services a year ago. We are really satisfied with the printing quality and the fact that we do not have to care about ordering cartridges anymore. We are pleased with print monitoring software solution as we can easily monitor how many each of our offices and employees print each month.